MyBwD account
Watch a tutorial on how to create an account.
Watch a tutorial on how to change your password.
If you have not used your online account in the last 12 months, then you may need to register on the new customer portal.
Please note, you may already have an account on the new platform if you have previously used our HWRC booking system or subscribed to the 2022 garden waste scheme. If you are unable to login then you may need to change your password.
Watch a tutorial on how to de-register from our notification groups
De-register if you would like to stop receiving messages from any of our notification groups.
Council Tax account
The Council Tax account allows you to manage your Council Tax bill online. To register, you need your account number and online key which can be found on your latest Council Tax bill.
Register for a Council Tax account
Login to your Council Tax account
Landlord account
The landlord account is available to social and private landlords and allows you to manage your tenants’ claims.
Register for a landlord account
Login to your landlord account
Library account
The library account allows you to manage your membership online, including reserving library resources.
Register for a library account
Planning portal
The planning portal allows you to view, comment and manage your planning application.