Council Tax payment arrangements

If you have received a summons, a proposed payment arrangement has been set up on your behalf as shown on the front of the summons.

Information on how to pay is included on the back of the summons notice.

If you cannot pay the proposed payment arrangement or if you are struggling to pay your council tax you should contact us straight away.

Before you get in touch, you need to work out how much you can offer to pay us.

List all the money you have coming into your household, and then list all of bills that you have to pay.

  • Your rent and mortgage are the most important bills.
  • Council Tax payments take priority over debts such as credit cards, catalogues and loans.

You can contact us by either completing a financial enquiry form or using the make an enquiry online form:

Make a financial enquiry Make a general enquiry

Or you can contact us by telephone on 01254 585585 or by using our online chat service

Please note: once your account has been passed to an Enforcement Agent all offers of payment should be discussed directly with the Enforcement Agents, not the council.

If you have concerns about paying your Council Tax or you have other debts and need some advice, you can contact any of the following:-