Testing and tracing

Updated 07.08.20

Symptoms

The main symptoms of coronavirus are:

  • high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • a loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

Most people with coronavirus have at least one of these symptoms. Use the NHS 111 online coronavirus service if you’re worried about your symptoms.

Get a test

Blackburn with Darwen is doing more testing for Coronavirus than almost any other area in England but it’s more important than ever that more local people come forward.

In fact everyone in the borough is now being encouraged to get tested, you don’t need to have symptoms of coronavirus.

You can request a home kit to be posted out to you, or attend the borough’s mobile testing facility at Audley Sports Centre or the site at Old Bank Lane outside Royal Blackburn Hospital.

The Audley unit operates from 11am-6pm seven days a week.

To get tested you will just need to register beforehand online or call 119. It takes about 5 mins to do.

If attending one of the testing facilities, once registered you will get a code. Please take this with you so staff can attach it to your test.

Anyone driving to a test site is reminded to keep their car windows closed until the staff ask you to open them.

Parents and carers will be asked to administer to children under the age of 11.

Test results

The NHS Test and Trace team will contact you if you have tested positive for Coronavirus to give advice and obtain details of anyone you have been in contact with.

If you test positive for coronavirus, you must stay at home for at least 10 days and until you feel better. People in your household should stay at home for 14 days.

Follow the national stay at home guidance for households with possible or confirmed Covid-19 infection.

Blackburn with Darwen Test and Trace Team will contact you if NHS Test and Trace have been unable to contact you and you have tested positive for coronavirus.

If the NHS Test and Trace team have been unable to contact you within 48 hours, your case will be passed to the Blackburn with Darwen Council Test and Trace team who will contact you.

  • You'll be asked where you've been recently and who you've been in close contact with.
  • This will help the NHS contact anyone who may have caught the virus from you.
  • This service will be active from 8am - 8pm and would also include weekend contact if necessary
  • If you need practical advice and support as a result of household isolation, please contact the BwD Help Hub

Local test and trace

If the NHS Test and Trace team have been unable to contact you within 48 hours, your case will be passed to the Blackburn with Darwen Council Test and Trace team who will contact you.

The Council will contact you by text or phone.

Text messages/Calls will come from 01254 585995. It is important that you reply to these messages and calls.
Children under 18 will be contacted by phone wherever possible and asked for their parent or guardian's permission to continue the call.
If we fail to contact you via text or phone a Blackburn with Darwen public protection officer and/ or another member of our partner services will be sent to your residence in person to contact you.
The Council will ask you:

  • Your name, date of birth and postcode
  • If you live with other people
  • Any places you've been recently, such as a workplace or school
  • Names and contact details of any people you were in close contact with in the 48 hours before your symptoms started (if you know these details)

Important

Blackburn with Darwen Council Test and Trace service will not:

  • ask for bank details or payments
  • ask for details of any other accounts, such as social media
  • ask you to set up a password or PIN number over the phone
  • ask you to call a premium rate number, such as those starting 09 or 087

All information you provide to Blackburn with Darwen Council Test and Trace service is confidential.
No one who is contacted will be told your identity.
Anyone you've been in close contact with will be told to stay at home (self-isolate) for 14 days by the NHS. This is because it can take up to 14 days for coronavirus symptoms to appear.

Self isolating

If you have symptoms of COVID-19 however mild, you must self-isolate for at least 10 days from when your symptoms started. You should arrange to have a test to see if you have COVID-19. Do not go to a GP surgery, pharmacy or hospital.

If you are not experiencing symptoms but have tested positive for COVID-19 you also must self-isolate for at least 10 days, starting from the day the test was taken. If you develop symptoms during this isolation period, you must restart your 10-day isolation from the day you develop symptoms.

Please read the Government guidance for households with possible or confirmed coronavirus infection.

Reduce the spread of infection in your home by washing your hands regularly for 20 seconds using soap and water, or use hand sanitiser, and cover coughs and sneezes.