Council Tax, benefits and money advice

Your Council Tax pays for our essential services that are delivered to all residents in the borough, so it is really important that if your circumstances have not changed that you continue to pay what you should, by maintaining your direct debit payments or instalment plan, as detailed on your bill.

If you are struggling to pay your Council Tax, there is support available and the Council can help you if you have been affected:-

Make sure that you have claimed all of the benefits that you are entitled to. For working age families this is Universal Credit from the Department of Work and Pensions and Council Tax Support from the Council.

Apply for Council Tax support

If you are struggling to pay your council tax, contact us on 01254 585585.

We may be able to agree to a special payment plan so that the Council Tax due for 2020/21 is split over 9 months (from July 2020 to march 2021).

We can also look at your arrears so that we consider everything you owe to us and help you to avoid any extra costs or charges.

If you wish to discuss any of the above options, please contact us on 01254 585585, or you can use our online chat facility or our online enquiry form below.

Make a Council Tax enquiry

For other financial, welfare or housing advice please contact Shelter: