If you think the decision is wrong, you have one calendar month from the date of the decision notice to tell us. You can ask us to:

• Look at the decision again – this can be via email or letter and must state what you disagree with and why, providing supporting evidence where possible
• Appeal against the decision and request it be looked at by the Tribunal Service – this must be in writing with your signature. Your letter must state what you are appealing against and why, providing supporting evidence where possible.