Benefits/support: Housing benefit and Council tax support

Service information

Online benefits services 20.01.18

Online Benefits Services will be unavailable on Saturday 20th January 2018 between 12:00 and 17:00. If you wish to register your interest to claim Housing Benefit or Council Tax Support during this time please send an email to


Eligibility to claim for Housing Benefit and Council tax support

You are eligible to claim Housing Benefit and Council Tax Support

  • if you pay rent to a housing association or a private landlord.
  • if you pay Council Tax.

Please note that even if you are eligible to make a claim you may not qualify to receive Housing Benefit or Council Tax Support.

Housing Benefit/Local Housing Allowance is a national welfare benefit designed to help people on low incomes pay their rent.

Council Tax Support is a local scheme designed to help people on a low income pay their council tax.

Both Housing Benefit/Local Housing Allowance and Council Tax Support are means tested benefits.  When we work out how much help someone is entitled to we take into account their income and savings, their household and their household’s income.​​​​​​​​​​​​​​​​

Contact details

Mail Revenues and Benefits Service, Blackburn with Darwen Borough Council, Town Hall, Blackburn, BB1 7DY
Phone Number(s) 01254 585585
Fax Number(s)  
Extra Information

We've now made it quicker and easier for our customers to contact us.

On the bottom right-hand side of the page, you will see a Chat box.

  • If the box is green and says Chat Online, simply click on the box and answer the questions. We'll deal with your enquiry straight away, without the need to email us!
  • If the box is red and says Chat Offline, simply click on the box and answer the questions. Your enquiry will be emailed to our benefits team and we will respond within 24 hours.

We also have a wide range of on-line forms available in the Service Information tab.

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